Why do I need to re-tune?
Freeview TVs and boxes will need to be re-tuned on or after Wednesday 30 September, and also from time to time, to pick up available channels.
On Wednesday 30 September improvements are being made to the Freeview service to pave the way for the digital TV switchover. You will need to re-tune your Freeview TV or box (including BT Vision and Top Up TV) from lunchtime onwards to ensure you continue to receive your available channels, including Channel Five.
The re-tune will allow Channel Five to become as widely available on Freeview as the other terrestrial channels at digital television switchover. Technical preparations for future improvements to the Freeview service (such as Freeview HD) are being made. Freeview will confirm further details about the new service soon.
Regular re-tuning
It is good practice to re-tune from time to time to pick up new channels. Satellite, cable and analogue TV services will not be affected.
Basic re-tuning normally only takes a few minutes:
- Switch on your Freeview TV or box and press 'menu' on the remote control
- Select the 'set up' or 'installation' option then ‘first time installation’ option (sometimes called 'factory reset', 'full retune’ or 'default settings').
- Press ‘OK’ if your equipment asks if you want to delete all your channels Don't worry this is normal.
- If you are prompted for a code, try 0000 or 1234. Channels will be automatically installed. Your equipment may shut down and restart.
For specific re-tune guides or manufacturer manuals, go to:
www.tvretune.co.uk
