2 Virus Protection Promise: You must have an automatically renewing device security subscription with antivirus for the virus removal service. If we are unable to remove the virus from your device, you will be entitled to a refund based on the actual price paid for the current term of your subscription. If you have a subscription from NortonLifeLock purchased with either another offering from NortonLifeLock or a third party offering, your refund will be limited to the price of only your subscription for the current term, not to exceed the total price paid. Any refund will be net of any discounts or refunds received and less any applicable taxes, except in certain states and countries where taxes are refundable. The refund does not apply to any damages incurred as a result of viruses. See Norton.com/virus-protection-promise for complete details.
3 Norton Safe Search does not provide a security rating for paid search results (sponsored links) nor does it filter out potentially unsafe sponsored links from the search results. Not available on all browsers.
4 Cloud Backup features are only available on Windows (excluding Windows in S mode, Windows running on ARM processor).
5 SafeCam features are only available on Windows (excluding Windows in S mode, Windows running on ARM processor).
8 Video Supervision monitors videos that your kids view on YouTube.com. It does not monitor or track YouTube videos that have been embedded in other websites or blogs.
9 Location Supervision requires parent activation before use.
10 Mobile app must be downloaded separately.
14 To suppress most alerts for Windows, full-screen mode must be in use.
15 Notification Optimisation is only available on Windows. Norton Parental Control features are not supported on Mac.
17 Does not include monitoring of chats or direct messages. May not identify cyber bullying, explicit or illegal content or hate speech. Social Media Monitoring only available on Facebook, Instagram, LinkedIn, Twitter and YouTube. On Facebook, Instagram and LinkedIn only account takeover feature is available.
‡ Parental Control can only be installed and used on a child’s Windows™ PC, iOS and Android™ device but not all features are available on all platforms. Parents can monitor and manage their child’s activities from any device – Windows PC (excluding Windows in S mode), Mac, iOS and Android – via our mobile apps, or by signing into their account at my.Norton.com and selecting Parental Control via any browser. Mobile app must be downloaded separately.
Popular browsers are supported, including Chrome, Edge, and Firefox. Parental Control portal access is not supported on Internet Explorer. On iOS and Android, the in-app Norton Browser must be used to get the full benefit of the features.
‡‡ Requires your device to have an Internet/data plan and be turned on.
§ Dark Web Monitoring is not available in all countries. Monitored information varies based on country of residence. It defaults to monitor your email address and begins immediately. Sign in to your account to enter more information for monitoring.
Δ 24/7 Support is available in English only. Identity Restoration Support is only available 9:00 – 18:00 GMT (Mon-Fri). See https://www.norton.com/globalsupport.